Jeremy Wadsworth
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 Friday, December 29, 2006


Outlook 2007 Email Notify with multiple accounts    
I recently installed Outlook 2007 which was included in my Office 2007. Right away I was very impressed with the improvements of overall usability and layout of the new Microsoft Office. The office ribbon bar layout greatly improves the organization and thus the productivity of using this product.

What I didn’t like was I immediately noticed that I was no longer receiving Email Notifications. I did a little searching on Google and discovered that others were having the same issue and that the issue was a result of rules that I had setup to move all incoming mail to specific folders.

The problem is that by default, in Outlook 2007, notifications only occur when an email lands in the Inbox folder. In my case I have 4 email accounts setup and I have rules that move the emails to 4 different folders respectively. Therefore, I was no longer receiving display notifications that an email had arrived. This was very frustrating, since like most people, I have a ton of email coming in all throughout the day. Opening Outlook every couple minutes to see if I have email sucks.

I got to looking around at the rules and discovered that notifications are now in the rules area. Maybe they were before, but now you have to set up the rule if you want to be notified of emails that come in and get moved to another folder.

To get you on the right path, just go to Tools/Rules and Alerts, select one of your rules that moves emails and then click Change Rule/Edit Rule Settings. When the Rules Wizard appears, just click Next. On this screen that says “What do you want to do with the message?” look for the item titled “display a Desktop Alert”. Check this item and click Finish. Alternatively you could select the item that is titled “display a specific message in the New Item Alert window”. This would allow you to customize the message that you receive, although it does display it in a popup dialog instead of the little transparent window from the taskbar.

I hope someone else finds this useful.

***Updated***
Thanks to Mike who commented on this blog entry and pointed me at a feature that gets around the Rules. I'm very surprised I didn't notice this feature before. I wonder if it was in one of Microsoft's updates.

Instead of creating rules so that you can receive notifications for emails that are being moved to another folder, go to Tools/Account Settings and select an email account. Now notice at the bottom of the Account Settings window where it says Change Folder. Just choose the folder where you want email, from the selected account, to get delivered. You will still get notifications as usual without any special rules.


jeremy at 4:22 PM | (19) Comments | Add a comment | Permalink





Commments
Greg said...

Brilliant!! This has been annoying me for a few days now and I couldn't find anything on microsoft.com about it. Problem solved now, cheers!! Greg

Saturday, January 06, 2007 4:29 AM

Damon said...

I have not tried 2007 yet but this new behaviour seems to me to be better. There are many items that I do not want to be notified about (like return receipts) and I can control that now.

Saturday, January 27, 2007 6:10 AM

Jeremy said...

I agree that the new behavior is better, but it was definitely annoying that it was changed and I was left trying to figure out why it wasn't working.

Saturday, January 27, 2007 7:38 AM

Sandos said...

Nice addition. All they need to fix/add now is the SMTP server settings... It is so annoying having to switch them on my laptop every time I switch networks between work/home... :@ Why you can't set a list of servers to try is beyond me...

Saturday, January 27, 2007 8:59 AM

Mike said...

I read your entry, looking for help on how to handle multiple accounts within a single profile. I do like new feature you described, but I also found a different solution, so I thought I would post in case it would help others. I found that each email account can deliver incoming mail to a specified location. This is done in the Email Accounts setup screen. Normal notifications still occur without any additional work. This also keeps all email separate. If you use an Exchange mailbox as the primary for the profile, then the "Copy to new Folder" method does add the emails temporarily to the Exchange folder, then copies them out.

Thursday, March 01, 2007 1:16 PM

Jeremy said...

Mike, that is a great piece of information. That allowed me to delete the rules I had. I'll update my blog entry to include the use of this feature. Thanks.

Thursday, March 01, 2007 5:33 PM

Tom Griffin said...

Jeremy, How do you deal with sent items when you have multiple accounts? It's easy to filter incoming mail - but the rule for after an item is sent will only move a COPY, leaving a copy in the regular sent items. Furthermore, it marks the copy as undread, so you get a bunch of unread emails in your sent items box. Any help? If you know of a better solution, please email me at tpgriffin (at) gmail.com

Sunday, April 15, 2007 5:16 AM

David Allen said...

Hi - just to say thanks to your problem and especially Mike's solution. I have 20 or so email accounts and was using rules to move them to appropriate folders. But for some reason 2007 kept changing the account name on some of the rules - much hair pulling before i stumbled upon this. Like you i had not noticed the button at the bottom of the account screen - so simple. Thank you

Thursday, May 17, 2007 2:38 AM

David Allen said...

Hi - just to say thanks to your problem and especially Mike's solution. I have 20 or so email accounts and was using rules to move them to appropriate folders. But for some reason 2007 kept changing the account name on some of the rules - much hair pulling before i stumbled upon this. Like you i had not noticed the button at the bottom of the account screen - so simple. Thank you

Thursday, May 17, 2007 5:57 AM

Reuben said...

Brilliant!!!! Jeremy and Mike, thanks for making life much less annoying :)

Monday, August 13, 2007 2:28 PM

Mark said...

I love you guys! Thanks so much - I almost reinstalled 2003 because it was driving me nuts!

Saturday, September 22, 2007 10:44 AM

Mike said...

Worked as stated and thanks for the information, it was also driving me nuts having to check every several minutes.

Monday, October 01, 2007 9:48 AM

RJ said...

I have recently started using Outlook2007 after a long lay-off (using the lighter Thunderbird). I had tested outlook2007 in a friend's PC and liked all the features it comes with. Also change in work rules and codes, I had to start using Outlook. That and the improvements helped me decide in going Outlook2007 the whole hog. I am now faced with organising Outlook 2007 to handle my multiple gmail accounts and email coming from each of these. I seem to be gravitating towards the following setup: 1. all my GMail accounts come into Outlook via POP3 (IMAP does make sense and could be better, but at this time it is a bit 'overload' for me) 2. I set up .pst file for each email account. 3. Within this email account I create sub-folders, and then create rules so that email lands directly into specific folders, unread, leaving the inbox - GTD-like - empty. I wanted to know if this does make sense. Any alternative methods other folks are using to manage email from multiple accounts and then organise into folders? Thanks!

Monday, November 05, 2007 8:39 AM

selva said...

i tried both the options but nothing worked for me. could somebody help me out, email me at sekumar3@yahoo.com

Friday, February 20, 2009 5:30 AM

jitendra mehta said...

hi i have 2 mail account and i am not forwarding the mail so how can i set up alert when i receive email for other mail box help me

Tuesday, May 05, 2009 9:47 AM

jeremy said...

jitendra, I'm not sure what you asking. I have 6 email accounts set up in outlook and I get notification alert for any email coming in.

Monday, May 11, 2009 8:05 AM

Zakwan said...

Please i would be gratfull indeed if someone could explain me the step by step method to manage me two accounts on microsoft outlook 2007..! I m poor in its knowledge...looking forward for help...! Kindly mail down the method from A to Z at my following mailing address : zakwan_2k8@hotmail.com

Friday, July 31, 2009 11:50 AM

Ingo said...

Do it this way: 1. Tools-> Wizards and Alerts… (press OK if you get an HTTP warning) 2. Button New Rule… 3. Select "Start from a blank rule" and verify that "Check messages when they arrive" is selected 4. Press Next to go to the Conditions screen 5. Verify that no condition is selected and press Next 6. A warning will pop-up stating that this rule will apply to all messages. Press "Yes" to indicate that that is correct 7. Select the action "display a Desktop Alert" 8. Press Finish to complete the rule 9. If needed move the "display a Desktop Alert" rule all the way to the top Works fine for me.

Wednesday, October 28, 2009 5:45 AM

Korben said...

I have an additional mailbox configured in Outlook. My personal account is configured in "Microsoft Exchange Server" and this resource mailbox is configured in "Open these additional mailboxes" of this account. I have tried creating the rule as specified here by Ingo (Oct 28 2009), but to no avail. Still not applied to the messages arriving in the inbox of this additional mailbox.

Wednesday, November 18, 2009 4:06 AM

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